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My Photo As Art process
- Select your favourite Art Style or Photo Gift Product, upload your photo and add to cart
- Checkout to finalise your order and provide any instructions such as sample preference, accent colour, cropping, deadline, etc.
We’re confident you’ll love the result of our My Photo As Art process however art is subjective and not all photos work in all situations. We’ll endeavour to work with you until you’re 100% happy including trying alternate art styles.
We accept major credit cards (Visa, Mastercard, Amex) and PayPal.
Providing we haven’t started on your artwork, we can cancel an order if you contact us within 2 hours of purchasing.
Digital Artwork Process
2-3 business days
Print Production & Delivery
Production & Delivery times vary for each product so please check the individual pages for details.
Remember to exclude and allow extra days for national and state public holidays for artwork, printing and delivery estimates.
Unfortunately we cannot print images without a license or artist’s permission. This is due to strict copyright laws that are enforced to protect the artist from their work being copied. Also these images are not usually high-enough quality or resolution to use.
If there is a specific image that you absolutely love but cannot find a license for, simply contact us at firstname.lastname@example.org and we can find a suitable image you.
Our graphic artist inspects every image that is placed on order through our website. If there are any concerns over the quality we will contact you.
If you are concerned about your image quality, please email your photo to email@example.com and we will check for you before you place your order.
No problems! The My Photo to Art process often hides any blemishes, contrast issues or boring backgrounds. However, we will make minor adjustments to your image such as colour balance, contrast and exposure as required.
Check out the My Photo As Art pages for important Photo Tips.
We’ll do any minor retouching as required however it doesn’t include any major retouching such as making you look 10kg lighter, adding/removing objects or people etc 🙂 Please contact us for a quote for any special requirements.
Each canvas is individually made as it is ordered – frames, printing, cutting, stretching, finishes and packing. Our production time is approximately 7-10 business days from when we place the order with our print supplier. The delivery time is generally 2-3 business days if on the eastern seaboard of Australia and up to 5-8 business days for WA and NT and some country Australia destinations. Please remember to exclude and allow extra days for national and state public holidays for processing, production and delivery estimates.
We use an independently tested canvas, pigment inks, kiln-dried bars and we have colour-managed workflow to ensure colour accuracy.
The canvas material we use is made from a blend of strong man-made fibres. This means they are guaranteed not to deteriorate (unlike 100% cotton canvas material which deteriorates over time). It is incredibly strong, does not sag in humid weather conditions and does not require re-stretching.
For artistic pieces we recommend choosing our Premium Art Canvas which has a higher-quality, more textured surface that you’d expect from a traditional art canvas, plus more detail and vivid colour.
Yes our canvases are manufactured in Australia to the highest standard. Our 3rd-party print supplier is 100% Australia owned and operated.
Upon receiving, please open the box IMMEDIATELY. If your order arrives damaged or the workmanship is faulty YOU MUST REPORT IT WITHIN 24 HOURS OF RECEIPT. We ask that you provide a photograph of the damaged goods and email this to us for assessment. If the damage has occurred in transit or we deem the fault to be a manufacturing error, your order will be reproduced. We will also ask that the damaged/faulty order is returned to our supplier, with additional tape covering the damaged area of the parcel, therefore it is imperative that you keep the original packaging.
All our canvases arrive ready to hang! Gallery Finish gives a high-end professional finish. We carefully hide the staples and loose ends on the back of the canvas as well as providing small fabric wall paddings on each corner to protect your walls from any possible damage. The finished result will not affect how your canvas looks on the outside once hanging on your wall.
A Mirror edge is a common effect we use to keep as much of the image within the frame as possible. We sample a small portion along each sides of the canvas and flip it to sit on the sides of the frame. This is a popular technique we use for many family photos, weddings, and close-up images.
A picture edge is where your image continues to wrap along the edges of the canvas. This technique is best used for long distance photos or nature scenery. We do not recommend Picture Edge for close-up photography or portraits otherwise you’ll find 3.6cm cut off from the top, bottom and sides of your image.
This is a point of difference between us and our competitors who mainly use Picture Edge or don’t print on the edge at all.
All of our canvases are fitted with either a wire or rope string on the back to support the weight of your canvas. Depending on the size, most of our canvases are light-weight enough to be supported by removable wall hooks.
We do not recommend hanging your canvas in direct sunlight or in exposed outdoor areas. Avoid areas that are high-humidity such as small bathrooms.
We recommend using a duster to clean your canvases. Avoid using soapy or wet products as they can smear and damage your canvas.
Absolutely! We use latex inks to provide rich and vibrant colours that are odour-free. Perfect for any sensitive indoor environment!
Please fill out the form below if you have a question that wasn’t answered here or on the product pages.